1. Choose the details for the item you will be ordering. Then click add to cart. The system will then take you to the shopping cart page. At this point you can click continue shopping or checkout.

2. Once you do click on checkout, you have the options of signing in through the following methods:

* Returning Customer

* New Customer

*Proceed Directly to Checkout

3. You will then enter your payment details & confirm your order.

4. You can place your order, check the status of your order or review a past order, and get answers to any questions you may have about MyWigsAndWeaves.com or our products by calling us at (800) 714-3189 or emailing CustomerService@MyWigsAndWeaves.com.

Order Processing 

All orders placed by 5 pm cst, will ship the following business day. If an item is not in stock, we will contact you and advise you of when we expect to ship it to you.

Top Reason for Order Delays

We try our best to ship orders as quickly as possible, with about 98% of all orders shipped and delivered on time. Some delays, however, may occur. The following list of the top reasons for these delays is provided to help customers to understand the process and avoid delays. Please e-mail us if you have any questions or suggestions. Order Delays can be the result of the following.

Credit Card not authorized. When the billing address and zip code do not match what the bank has on file, we first call the customer to verify the correct address. On occasion we'll contact your bank to provide us with an address verification. A declined credit card can be another delay, but feel confident that a MyWigsAndWeaves customer service representative will be in contact with you to quickly resolve any order issues.

Billing address different from shipping address. The billing & shipping address must be the address the bank has on file. We take online fraud and identity theft very seriously. Please understand that order delays are most often caused by activities on our part that safeguard you from possible fraud.

Incorrect shipping address and/or zip code. Fedex and USPS will return packages if they are unable to locate an address, which causes us to have to re-send. Please know that we do everything we can to minimize this issue by calling customers to verify if an address or zip code seems problematic. However it is the responsibility of the customer to verify the accuracy of all billing and shipping information, and to take the time to look over your order. An email confirmation of your information can go a long way towards speeding up your order.

No one is home to accept package. FedEx and USPS will require signature upon delivery. Delivery will be attempted a maximum of three times before being sent back to the shipper. All orders can be tracked on USPS.com and FedEx.com.